Privacy Policy

Privacy Policy

Personal information we collect

The personal information you provide to us may include:

Your identity and contact details (such as name, job title, business address, email address, telephone number, interests, and preferences)
Correspondence with us, whether face-to-face, by telephone, email, or otherwise

Information collected automatically

With regard to each visit to our website, we may automatically collect the following information:

Technical information, including the Internet Protocol (IP) address used to connect your device to the internet, login information, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform
Usage information, including full Uniform Resource Locators (URL) clickstream to, through, and from our site (including date and time), page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page, and any phone number used to call us

You may choose not to provide personal identification information; however, this may prevent you from engaging in certain site-related activities.

How we use your information

We use the personal information we collect to provide the products, services, offers, or information you request, and for legitimate business and administrative purposes, including:

Responding to customer service enquiries
Keeping you informed of company news, updates, offers, events, or product information that may be of interest
Administering and operating customer accounts
Record-keeping
Conducting credit checks and processing payments
Market research and analysis
Monitoring and improving our website and customer service
Preventing fraud and crime
Verifying your identity when you contact us

We do not carry out automated decision-making or profiling.

Cookies

Our website may use cookies to enhance your browsing experience. Cookies are placed on your device for record-keeping purposes and, in some cases, to track information about site usage.

You can choose to set your web browser to refuse cookies or alert you when cookies are being sent. Please note that disabling cookies may cause some parts of the website to function improperly.

How we protect your information

We take appropriate technical and organisational measures to protect your personal data against unauthorised or unlawful processing, accidental loss, destruction, or damage.

When you submit personal data through our services, it is transmitted securely using high-grade encryption. Your information is stored within our systems or those of trusted third-party service providers who act on our behalf and in accordance with this Privacy Policy.

Sharing your personal information

We do not sell, trade, or rent your personal identification information to others. We may share aggregated, non-personal demographic information with business partners, trusted affiliates, and advertisers for the purposes outlined in this policy.

Accessing your personal data

You have the right to request access to the personal data we hold about you.

To request a copy of your information, please email dataprotection@tmkconsultancyltd.com with the subject line “My data request”, and include:

Your full name
A description of the data requested, including a date range
Email addresses (past and present) used to access our services
A copy of valid photo identification (e.g. passport photo page)

Once all required information has been received, we will process your request within 30 days, in accordance with applicable legislation.

Changes to this privacy policy

We may update this Privacy Policy from time to time to reflect changes in legislation, business practices, or regulatory requirements, including the General Data Protection Regulation (GDPR). Any updates will be published on our website.

Contacting us

If you have any questions, comments, or requests regarding this Privacy Policy or your personal data, please contact:

Email: dataprotection@tmkconsultancyltd.com

If you are not satisfied with how we handle your data or your complaint, you have the right to contact the Information Commissioner’s Office (ICO):

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

You may also contact the ICO via their online form:
https://ico.org.uk/global/contact-us/email/